Privacy Policy
Effective Date: May 4th 2026.
1.0 Introduction
AcePick Networking Company Limited (“AcePick”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and protect your information when you use the AcePick Mobile App and related services (“Platform”).
By accessing or using AcePick, you agree to the terms of this Privacy Policy.
2.0 Information We Collect
We collect only the information necessary to provide and improve our services.
2.1 Personal Information
- Full name
- Phone number
- Email address
- Date of birth
- Profile photo
- Residential address
2.2 Identity Verification Data
- Bank Verification Number (BVN) (used only for verification)
- Government-issued ID (for Workers)
- Skills certifications (for Workers)
⚠️ Important: AcePick does not store your BVN. It is securely transmitted to a licensed third-party verification partner, and we only receive a verification result (pass/fail).
2.3 Financial Information
- Payment transaction history
- Wallet balance and activity
- Bank account details (for withdrawals)
👉 We do not store full card details. All payments are processed securely by licensed payment gateway providers.
2.4 Usage Data
- Device information (device type, OS, IP address)
- App activity and interactions
- Log data and error reports
2.5 Location Data
- Approximate location for service matching and delivery coordination
3.0 How We Use Your Information
We use your data to:
- Create and manage your account
- Verify your identity (KYC compliance)
- Facilitate transactions and payments
- Provide customer support
- Enable communication between users
- Improve platform performance and user experience
- Prevent fraud, abuse, and illegal activities
- Comply with legal and regulatory obligations
4.0 Legal Basis for Processing
We process your data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and applicable laws based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests (e.g., fraud prevention, service improvement)
5.0 Data Sharing & Third Parties
We may share your data with trusted third parties only where necessary:
5.1 Service Providers
- Payment gateway providers
- Identity verification partners (BVN verification)
- Cloud hosting providers
- Communication service providers
5.2 Legal Authorities
We may disclose your data if required to:
- Comply with legal obligations
- Respond to lawful requests
- Prevent fraud or criminal activity
5.3 Other Users
Limited information may be visible to other users:
- Name
- Profile details
- Ratings and reviews
6.0 Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of sensitive data
- Secure servers and infrastructure
- Access control and authentication systems
Despite these measures, no system is completely secure. Users are responsible for safeguarding their account credentials.
7.0 Data Retention
We retain your data only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
When no longer required, your data will be securely deleted or anonymized.
8.0 Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, contact us at: privacy@theacepick.com
9.0 Cookies & Tracking
AcePick may use cookies and similar technologies to:
- Improve user experience
- Analyze platform usage
- Enhance security
You may control cookies through your device or browser settings.
10.0 Children’s Privacy
AcePick is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
11.0 International Data Transfers
Your data may be processed or stored on servers outside Nigeria. Where this occurs, we ensure adequate data protection safeguards are in place.
12.0 Changes to This Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes via email or in-app notifications.
Continued use of the Platform constitutes acceptance of the updated policy.
13.0 Contact Us
If you have questions or concerns about this Privacy Policy, contact us:
Company: AcePick Networking Company Limited
Website: www.theacepick.com
Email: privacy@theacepick.com
Support: support@theacepick.com
© 2026 AcePick Networking Company Limited. All rights reserved.
